FAQ

Our approach is grounded in a thorough understanding of your business objectives, challenges, and the current data landscape. We utilise a structured methodology that includes assessments, workshops, and stakeholder interviews to identify gaps and opportunities. Following this, we create a strategic data roadmap that details the technologies, skills, and processes needed to achieve your goals.

Our Data Strategy Consulting service assesses your current data infrastructure and provides a roadmap to leverage your data effectively. This includes data governance frameworks and strategic planning for technology integration.

Our data strategy consulting services aim to empower businesses to leverage data as a strategic asset. We help organisations define their data vision, assess current capabilities, and create a roadmap to achieve data maturity. Our consultants provide tailored solutions that align with your business objectives, ensuring you can make informed decisions and gain a competitive advantage.

Our data strategy consulting services are designed to provide a blueprint for your organisation’s data management, analytics, and governance. By aligning your data initiatives with your business goals, we help you improve operational efficiency, customer engagement, and profitability. We ensure your data strategy is robust, scalable, and fully integrated with your existing systems and processes.

Choosing Beyond means opting for a partner with a proven track record in delivering actionable data strategies. Our team of experienced consultants combines industry expertise with data science skills to provide a holistic solution tailored to your business needs. Our client-centric approach ensures that your data strategy is not just technically sound but also business-effective.

Any organisation looking to leverage data for a competitive advantage but unsure where to start can benefit greatly from this service.

Establishing a data-driven culture is pivotal for long-term business sustainability and competitiveness. Through our data strategy consulting services, we assist you in creating a framework where data isn't just a byproduct of business activities but is integral to decision-making processes. Embedding a data-driven culture can lead to increased operational efficiencies, more effective marketing strategies, and improved customer experiences, providing you with a distinct advantage in your industry.

Alignment between your data strategy and business objectives is crucial for maximising ROI. In our consulting engagements, we undertake a comprehensive assessment of your business goals, such as revenue targets, customer satisfaction metrics, or expansion plans. Post-assessment, we design a bespoke data strategy roadmap that not only serves your immediate needs but is scalable to meet future objectives. Our tailored solutions ensure that every data initiative directly contributes to achieving your business goals.

Absolutely. A key component of our data strategy consulting is to ensure robust data governance and compliance with regulations like GDPR, HIPAA, or industry-specific guidelines. We help you establish a governance model that outlines the roles, responsibilities, and processes involved in data management. This ensures data quality, security, and compliance, thereby protecting your business from legal repercussions and safeguarding your brand reputation.

Creating a data strategy roadmap involves multiple steps, each designed to ensure that the strategy is actionable, effective, and aligned with your business objectives. The process often starts with a 'data maturity assessment' to understand your current capabilities. This is followed by 'stakeholder interviews' and 'business goal alignment sessions.' Based on these, we draft a 'data strategy blueprint,' which outlines the architecture, technologies, and resources needed. The final roadmap will have clearly defined KPIs, milestones, and timelines to track the progress of your data initiatives.

Enhancing customer experience through data is one of the most impactful outcomes of an effective data strategy. We help you leverage advanced analytics tools to understand customer behaviour, preferences, and pain points. This data-driven approach allows you to create highly personalised customer journeys, thereby increasing engagement and loyalty. Our consulting services provide actionable insights that enable you to make improvements across multiple touchpoints in the customer experience lifecycle.

Beyond specialises in Data and Analytics services, including strategy consulting, data visualisation, business intelligence, data engineering and cloud services. Our goal is to help organisations unlock the potential of their data and grow corporate value by putting their data to work.

What sets us apart is our in-depth expertise and hands-on in Data and Analytics. Our data-driven strategies are actionable and lead to measurable results, unlike many generic consulting services.

We cater to a wide range of clients, from medium-sized enterprises to large corporations, across various industries like finance, healthcare, retail, travel and technology.

Beyond offers end-to-end services to help businesses at every stage of their data journey. From developing a strategic roadmap to implementing data operations and analytics solutions, we tailor our services to meet your specific challenges and objectives.

We provide trusted and impartial advice; Our experience enables confidence in the potential of the outcomes and allows us to navigate you safely through the delivery of the solution. We focus relentlessly on commercial/ financial outcomes, enabling faster more effective decisions, and data driven evidence that foster improved internal collaboration and drive the data literacy of your business. We design and deliver pragmatic solutions that work within confines of your data. Our technology agnostic approach ensures fit within your current systems architecture. We bring previous experience from hands on practice ensuring speed to market. We enhance this using the breadth of our experience across clients allowing us to safely innovate with you to deliver game changing results.

Unlike traditional consultancies or service providers with generic skills without deep expertise in this area, beyond bring a breadth of contextual expertise (sector and functional) with deep technical experience that can bring both the innovation of thinking and implementation to deliver real competitive advantage at pace.

CUSTOMER EXPERIENCE We work as your trusted advisor, providing a high touch service model that looks to truly understand your specific business context in our solutions. SOLUTION DESIGN We take a reusable, composable approach to solutions, going beyond point-based solutions to re-engineer the whole decision-making process. BUSINESS PRACTICES We offer price efficiency and speed to market through our flat internal structures and ways of working TECHNICAL EXPERTISE We bring technology agnostic expertise to work with your current systems and infrastructure across the end-to-end spectrum of your data service requirements.

We provide a comprehensive suite of analytics services, including predictive analytics, data mining, data visualisation, and machine learning model development.

Beyond offers end-to-end solutions from data collection to actionable insights. Our services empower businesses to make informed, data-backed decisions.

Beyond can build various Machine Learning models including classification, regression, clustering, and natural language processing.

Our Predictive Analytics service enables you to anticipate customer behaviours, market trends, and potential operational issues for proactive decision-making.

Our data science and analytics services span a wide range of applications. From predictive analytics and machine learning models to real-time analytics dashboards, we cover a gamut of capabilities designed to turn your data into actionable insights. Our aim is to help you make data-driven decisions that lead to tangible business outcomes.

While both data science and data analytics aim to derive insights from data, they do so in different ways and often serve different objectives. Data analytics generally focuses on interpreting historical data to inform future decisions. Data science, on the other hand, encompasses a broader range of capabilities including predictive analytics, machine learning, and natural language processing, among others. Our services are tailored to suit your specific business needs, whether they involve interpreting past trends or predicting future outcomes.

We offer a range of machine learning models, including supervised and unsupervised learning, to serve various business needs. Whether you're interested in customer segmentation, fraud detection, or predictive maintenance, our machine learning models are designed to deliver accurate, actionable results.

Absolutely. Our analytics solutions are designed to be compatible with a range of databases, software applications, and cloud platforms. We work closely with your IT team to ensure seamless integration with your existing infrastructure.

The kind of data you need can vary depending on your specific business goals and the analytics services you're interested in. Generally, we work with both structured and unstructured data, including customer transaction data, social media feeds, sensor data, and more. During our initial consultation, we'll assess your existing data landscape and recommend the most effective way to leverage it for actionable insights.

Success metrics for a data science project are defined during the planning phase and are tailored to your business objectives. Common metrics include return on investment (ROI), accuracy of predictive models, and improvements in operational efficiency or customer engagement. We believe in constant measurement and feedback loops to ensure that the project is on track to meet or exceed defined goals.

We take data ethics and responsible AI use extremely seriously. All analytics and machine learning models are designed with fairness, accountability, and transparency in mind. We adhere to industry standards and best practices, including regular ethical reviews, to ensure that the solutions we deliver are both effective and responsible.

Yes, we offer a range of post-implementation support options, including ongoing analytics reporting, model fine-tuning, and technical support. Our goal is to ensure that you continue to derive value from your analytics investment, long after the initial implementation has been completed.

Our team places a high priority on continuous learning and professional development. We invest in regular training, attend industry conferences, and engage in thought leadership to stay abreast of the latest trends and technologies in data science and analytics. This ensures that the solutions we offer are cutting-edge and highly effective.

The timeline for an analytics project can vary depending on the scope and complexity of the tasks involved. However, we generally aim to deliver quick wins within the first few weeks, followed by more comprehensive solutions over a period of a few months. During our initial consultation, we will provide you with a more detailed project timeline tailored to your specific needs.

Some common challenges in data analytics include data silos, poor data quality, and a lack of skilled staff. We address these through a comprehensive data strategy that includes data cleaning, integration, and training services. We also offer managed analytics services to help you overcome resource constraints.

The timeframe for results can vary depending on the scope and objectives of the analytics project. However, we aim to provide quick wins through actionable insights within the first few weeks, followed by long-term strategies to drive sustained growth. The way we design our solutions we expect to see continuous and progressive performance improvement over time, so long as regular efectiveness reviews are undertaken to re-calibrate models.

Data analytics is not just a buzzword; it's a foundational element that can significantly improve your Return on Investment (ROI). Through a comprehensive analysis of key performance indicators, customer behaviour, sales trends, and supply chain efficiencies, our data analytics services provide you with actionable insights. These insights enable you to make strategic decisions such as resource allocation, pricing strategies, and market expansion, thereby optimising ROI. With our custom analytics dashboards, you can continuously monitor performance and make data-driven adjustments to your strategies, ensuring that you're always on the path to maximised returns.

The journey toward data analytics is fraught with several risks if not managed correctly. These can range from data privacy concerns, data quality, to the availability of skilled resources. At Beyond, we have a robust framework for data governance and security to address these risks. Our protocols adhere to compliance requirements and industry best practices to ensure your data is both secure and reliable. Before embarking on any analytics project, we perform a risk assessment to identify potential pitfalls and devise mitigation strategies, thereby ensuring that your analytics projects are both secure and effective.

Customer retention is one of the most cost-effective strategies for revenue growth, and data analytics is an invaluable tool for this. Our advanced analytics algorithms sift through customer interaction data, purchase history, and feedback to identify trends and patterns. Armed with this information, you can design personalised customer experiences, create targeted marketing campaigns, and predict customer needs before they even arise. Through these data-driven strategies, you not only improve customer satisfaction but also foster long-term loyalty.

Artificial Intelligence (AI) has the potential to be a game-changer in business operations. From automating mundane, time-consuming tasks to performing complex analytics in seconds, AI can significantly enhance operational efficiency. Our AI solutions are tailored to your specific business needs, using machine learning algorithms to optimise logistics, predictive analytics to improve supply chain management, and natural language processing for enhanced customer service. These technological advancements result in reduced operational costs, quicker decision-making, and improved service quality, thereby contributing to a more robust bottom line.

Many businesses struggle with data silos, poor data quality, and a lack of skilled data professionals. Additionally, the absence of a clear data strategy can lead to inefficient practices and missed opportunities.

Absolutely. One of the major pitfalls is not securing buy-in from leadership, which can lead to inadequate resourcing and poor adoption rates. Another is rushing into complex analytics without first ensuring that your foundational data is clean, integrated, and reliable.

Technical challenges can include difficulty in integrating disparate data sources, managing large data volumes, ensuring data security and compliance, and selecting the right technologies and tools for your specific needs.

The first step is to assess your current data landscape and define clear objectives. This should be followed by securing executive buy-in, assembling a skilled data team, and creating a roadmap for data integration and analytics.

To ensure data quality, establish rigorous data governance policies, invest in data cleaning and validation processes, and continuously monitor for inconsistencies. Use quality metrics to measure performance over time.

Beyond offers a range of resources, including whitepapers, webinars, and case studies, to provide businesses with the knowledge and insights they need to successfully leverage their data.

Effective project management is critical in data-driven initiatives. Some best practices include defining clear objectives and KPIs, ensuring cross-departmental collaboration, allocating sufficient resources, and regularly reviewing progress against your goals.

Our approach differs from the traditional providers. We start with building our plans and solutions through identifying the business outcomes our clients are seeking to achieve and we work back from there, understanding the business and systems environment of your business and then your data capability. Our development model is to treat your data and analytics investment as if you were a factory by taking a composable approach to everything we build so it can be reapplied and re-used across your business in multiple use cases to support additional business outcomes. We refer to this as “Going beyond”

Implementing AI in your business isn't just a technical exercise; it's a transformative process that involves a multidisciplinary skill set. While the technical aspects require expertise in data science, machine learning algorithms, and data architecture, you'll also need domain-specific knowledge to apply AI effectively. Recognising this, we provide extensive training programs and support systems to equip your team with the skills required to leverage AI. Our training modules cover both technical skills and strategic thought processes necessary to effectively manage AI-driven systems.

Absolutely. Data security is a top priority. We comply with all GDPR regulations and employ advanced encryption methods to ensure the safety of your data. We are also ISO accredited.

Accelerate Transformation: Our clients’ needs are constantly changing, so we continually seek new and better ways to serve them. We deliver integrated solutions, complementing our capabilities with a curated ecosystem of world class innovators and experts to achieve better, faster, more enduring results for clients. We unlock greater value from data to support and strengthen strategy and accelerate transformation Collaboration: We have long believed that nothing great was done alone. We work with a uniquely collaborative model across our Company and throughout all levels of our client’s organisation, fuelled by the goal of helping our clients thrive and enabling them to drive change and innovation. Working together as one team is essential. A team that owns the result, can continue to get the result, and buys into how to achieve the result. Commercial Partnerships: Partnership is one of our core values. We collaborate with our diverse ecosystem of clients and partners to drive shared value and innovation. We combine our business competencies, infrastructure, platforms, and services with our people and expertise to bring sustained impact and innovation for our teams and clients. Together, we deliver greater scale, gains, and efficiencies to capture the highest-value outcomes. Our People: We have assembled and engaged cross-disciplinary teams, capabilities, and perspectives that create impact beyond traditional silos and industry lines. The resulting depth, breadth, and diversity of our people gives us an expansive platform to drive shared value, push the boundaries of innovation, and serve as the partner of choice when and where it matters most.

Beyond's Data Governance service provides a framework for data quality, security, and privacy, ensuring compliance with legal regulations.

Beyond can help you understand and meet industry-specific compliance standards, conduct data audits, and create compliance roadmaps.

Security is a non-negotiable aspect when it comes to the deployment of AI solutions. Our AI models are developed with built-in, state-of-the-art security features such as data encryption and multi-factor authentication. We adhere to strict data governance and compliance protocols to ensure the security and confidentiality of all data processed by our AI systems. Periodic security audits and ongoing monitoring are part of our comprehensive security strategy to protect against both internal and external threats.

Beyond's Data Operations services cover the full lifecycle of your data, from ingestion and storage to transformation and analytics. We ensure your data is accessible, reliable, and primed for analysis.

Data quality is a cornerstone of our Data Operations services. We implement data validation, enrichment, and cleaning strategies to ensure the data you use is accurate, consistent, and timely.

Yes, Beyond is equipped to manage real-time data operations, enabling businesses to react quickly to evolving situations and make data-driven decisions in real-time.

We utilize a range of cutting-edge technologies for data operations, such as Hadoop, Spark, and custom solutions depending on the specific needs of your business.

Beyond offers a comprehensive range of cloud services from design, build and management of your cloud based data eco-systems.

Data security in the cloud is a top priority for Beyond. We employ advanced encryption, access controls, and comply with industry standards to ensure the highest level of security for your data.

Absolutely. Beyond offers cloud migration services to help you smoothly transition from on-premises or other cloud providers. We handle everything from planning and execution to post-migration support.

Our cloud services are designed for scalability to meet the evolving needs of your business. Whether you are a small business or a large enterprise, our cloud solutions can be tailored to your specific requirements.

Absolutely, our BI solutions are tailored to meet the unique challenges and opportunities within your specific industry.

Beyond aims to make complex data sets understandable and actionable through effective visualisation techniques.

We utilise a variety of tools such as Tableau, Power BI, and custom solutions depending on your specific needs. We consider ourselves Technology agnostic and work within your own systems.

We offer a broad array of reporting services, ranging from standard monthly business reports to customised, real-time dashboards. Whether you need sales performance tracking, customer engagement metrics, or financial reporting, our services are designed to meet your specific requirements and facilitate easy decision-making.

Data visualisation transforms raw data into a graphical format, making it easier to identify patterns, trends, and insights that may be overlooked in traditional reports. By converting your data into visually compelling narratives, we help you to make quicker, more informed decisions, thereby improving operational efficiency and achieving business objectives.

Yes, we offer real-time reporting solutions that allow you to monitor key performance indicators (KPIs) as they happen. These solutions are particularly beneficial for tracking time-sensitive metrics like website traffic, sales conversions, and customer engagement, enabling you to react promptly to business conditions.

Absolutely, we believe in empowering our clients to make the most of the tools we provide. We offer comprehensive training sessions to ensure your team is proficient in using the reporting and visualisation dashboards. We also provide user manuals and ongoing support to address any queries you may have.

We offer various pricing models, including project-based and retainer models, to cater to different client needs and budgets.

The first step is a no-obligation consultation. During this session, we assess your needs and discuss potential strategies.